TERMS AND CONDITIONS  |  PRIVACY  |  SECURITY  |  DELIVERY  RETURNS & REFUNDS  |  ORDERING & PAYMENT | FAQ


TERMS AND CONDITIONS

Welcome to Shopinside. The Terms and Conditions as set out below provide important information that relates to the use of this website and our goods and services. By proceeding beyond this page to purchase our goods and services you acknowledge you have read, understood and abide by these Terms and Conditions.  Purchasing an item from this Site and/or completing the registration process to become a member of Shopinside constitutes an agreement by you to accept these Terms and Conditions.

Should you object to or breach any of these Terms and Conditions as set out below, including any subsequent amendments and updates, you must discontinue access or use of this Site, notify us and terminate your membership.

These Terms and Conditions do not affect your statutory rights. Shopinside honours its obligations under Australian Consumer Law.

If you have any queries in relation to any aspect of the Terms and Conditions please contact our Customer Support team.

CHANGES TO TERMS AND CONDITIONS
We may make changes to our website, policies and terms and conditions at any time without notice with immediate effect.  We will publish our changes on our website
www.shopinside.com.au and recommend you check the Terms and Conditions regularly for any possible amendments or updates.

GENERAL
Goods and services displayed on this Site are available for purchase only by those persons over 18 and who have full capacity to enter binding contracts. If you are under 18 you may only use this Site under the supervision of a parent or guardian.

All goods and services displayed on this site are in Australian dollars and inclusive of GST.

YOUR INFORMATION AND DETAILS
All information you provide to Shopinside is collected and used in accordance with our Privacy Policy.

All information Shopinside collects through the course of normal business dealings remains confidential. We take all reasonable steps to protect any personal information we store from misuse, loss, unauthorised access or disclosure. Your information is used only to process your order and provide you with the best possible service. Your Information will not be disclosed unless to protect our rights or as required by a law enforcement agency or government authority.

When placing an order, or accessing any part of this site, it is your responsibility to ensure all information provided by you is accurate. When you provide your information you are representing and warranting that it is true and correct.

Shopinside reserves the right to decline any offer to purchase goods or services and terminate your access to this Site if any of your information is incomplete or inaccurate.

You must not transmit or attempt to transmit any material of any kind to this Site which contains a virus, malicious computer code which is or is likely to be destructive of data or programming or other harmful component. You must not attempt to alter any of the content on this Site.

For further information concerning the collection and usage of your information please refer to our Privacy Policy and Security Policy.

ORDERS
Placement of an order constitutes an offer by you to purchase the quantity of goods or services for the price (including delivery and other charges) specified on this Site at the time you place your order. Shopinside reserves the right to accept or reject your offer for any reason, including the unavailability of any product, an error in the price or the product description, or an error in your order.

Prices of products, services and delivery and all other charges displayed on this Site are current at the time of issue, but may change at any time and are subject to availability.

All prices are GST inclusive but you are responsible for any taxes, duties or other liabilities imposed by any government agency or authority. Please note customs policies, duties and taxes vary from country to country. We recommend you contact the relevant customs office for further information.

DELIVERY
Shopinside uses Australia eParcel service.  An eParcel tracking number is issued upon dispatch with order tracking instructions enabling you to track the shipping status of your order.

Delivery times are indicative only. You are not entitled to withdraw or modify any commitment made for the purchase of products because of any delay in delivery.

Shopinside may need to order products which are not immediately in stock from our suppliers. This may result in an extended delivery time or products being unavailable. In the event of a product being unavailable we will arrange a refund or exchange.

Shopinside is obliged to deliver only to the address which you have specified.  We will not be liable for any loss or damage that may occur because you are unable to take delivery at the place specified.

For further detailed information concerning delivery we recommend you refer to our Delivery Policy.

RETURNS and REFUNDS
Shopinside honours its obligations under the Australian Consumer Law if a product is damaged, faulty, incorrectly shipped by us or not in accordance with what you ordered.

Goods will be accepted for return only if you have been issued a Return Authorisation (RA) number issued by our Customer Support team.  Goods must be received at our distribution centre within twenty-one days of despatch with all packaging and labelling intact and otherwise in saleable condition. Credit will be given against future purchases to the value of the purchase or a money back refund. You must pay the cost of all return freight and insurance before the return will be accepted.

For further detailed information on returns we recommend you refer to our Returns & Refund Policy.

GIFT VOUCHERS
Gift Vouchers are not redeemable for cash. If an order exceeds the value of a Gift Voucher the balance must be paid. Gift Vouchers and unused portions of Gift Vouchers expire one year from the date of issue.

TERMINATION
Shopinside reserves the right to withdraw your capacity to purchase goods and services from this Site at any time without notice.

Termination will take effect after our obligations to supply and deliver the goods and your obligations to pay for and accept the goods.

All rights and remedies of either party accrued at the time of termination and all disclaimers and limitations of liability will survive termination.

CREDIT CARD SECURITY
In the event of unauthorised use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Shopinside will never ask for personal information, including credit card details via email. In the event you receive unsolicited emails requesting your Shopinside log in details please contact our Customer Support team immediately.

We reserve the right to terminate any access or transaction if you use or are suspected of using a false name or invalid credit card.  In addition we will seek redress for any damage or loss we may incur and you may be subject to penalties under Australian Criminal Law.

For further detailed information we recommend you refer to our Security Policy.

COPYRIGHT
All the material that appears on this website including, but not limited to, images and illustrations is protected by copyrights, trademarks and other intellectual property rights. Unless otherwise indicated, copyright in all works and subject matter on this Site is owned by Shopinside. Except as permitted under the Copyright Act or other applicable laws this Site or any portion of this Site may not be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted.

VIRUSES AND BUGS
Shopinside takes all reasonable measures and precautions to ensure the safety of the information contained within our Site. However, information obtained from this Site is not represented nor can it be relied upon to be free from computer viruses, faults or defects.  We will not be liable to you or to any other person for any loss or damage which may result directly or indirectly from your use of this Site. It is your responsibility to ensure your computer virus protection software is current and up to date.

(last updated Apr 2013)

 

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